Technical Services Writer

Company: Alliance
Location: Pasadena
Posted on: May 27, 2023

Job Description:

The Technical Services Writer will take part in producing high-quality documentation that contributes to the overall success of our products. This individual will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
  
  Skills
  
  
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred
    
    Benefits:
    
    
    • Participation in our Profit Sharing each quarter
    • Paid Time Off & Holidays
    • Medical - Dental - Vision Insurance
    • Disability & Life Insurance
    • Flexible Spending Account
    • 401(K) w/ Competitive Match
    • Employee Assistance Program
      
      Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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