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Senior Product Manager

Company: EverBridge
Location: Pasadena
Posted on: January 16, 2020

Job Description:

Under the direct supervision of a Senior Director of Product Management, the SENIOR PRODUCT MANAGER, MOBILE will be responsible for delivering world-class functionality on aggressive schedules, that will be used every day by corporations, public safety agencies and residents across the world. This position will focus primarily on the EVERBRIDGE MOBILE APP SUITE but offer a chance to collaborate with teams focused on solving a broad range of customer challenges in numerous markets.

You will define products that deliver innovation in functionality, user experience and performance and will drive cross-functional teams to bring those products to market. A successful candidate will be analytical with strong business judgement, able to be highly effective under self-direction, and adept at synthesizing a variety of technologies and capabilities into high quality, easy to use products that people love.

As a member of our Product Management team, you will join a team of bright, fast-paced Product Managers and User Experience experts who are keenly focused on bringing innovative Mobile solutions to market. We are smart, dedicated and ambitious, and are looking for people of the same cut to join us.

Learn more about Everbridge and see photos of our office here.

Meet the Everbridge team here.


* Meet with customers to understand the problems they face and drive cross-functional, internal alignment on Mobile solutions to solve their problems and exceed their expectations.

* Work with cross-functional teams to define go-to-market approach, helping teams understand the product positioning, key benefits, and target end-user.

* Work closely with the Manager, Mobile Development to create scalable solutions that meet the complex challenges of deploying and supporting Mobile applications on a global level.

* Define and fully document all requirements in the form of Agile epics and stories.

* Manage Scrum team backlog based on project priorities.

* Prepare and groom all project tickets with the assigned Scrum Team.

* Track and report on KPIs that are shared with Everbridge Senior Management

* Host stakeholder review meetings to present new projects, to present status or to train internal stakeholders.

* Collaborate on release notes, client-facing product documentation, and training material.

* Meet with clients to understand their current needs for improvements to the product or to demonstrate new features.

* Evaluate and prioritize client-reported issues.

* Collect and analyze product feedback from internal stakeholders and clients.

* Collaborate with other Product Management team members in planning future product releases and product roadmaps.


* 5+ years of overall product experience delivering products & working with clients in a SaaS environment

* 3+ years of Scrum experience as a Product Owner or other Scrum team role.

* Excellent communication, analytical, and presentation skills.

* Experience working with teams in various locations around the world.

* Experience with laws/regulations/nuances related to mobile app deployments in countries across the world.

* Knowledge of Sales, Marketing, and software development processes in a fast-paced cloud software environment.

* Experience with training internal stakeholders on use of software solutions.

* Strong technical aptitude with the ability to quickly learn and understand new and evolving web technologies.

* Entrepreneurial, can-do approach coupled with an ardent desire to make a difference

* Proficient in driving for results with a sense of accountability and ability to change pace and focus due to dynamic ecosystem.

* Ability to travel to other Everbridge locations and to client locations (approximately 15%)

* Bachelors degree or equivalent experience


* Familiarity with Atlassian products such as JIRA and Confluence

* 2 years of software engineering experience

* Familiarity with SMS and native mobile app notification and location service functionality

* Familiarity with DevOps practices and tooling

* Familiarity with SAFe (Scaled Agile Framework)


At Everbridge, we have a mission that matters TO KEEP PEOPLE SAFE AND BUSINESSES RUNNING during critical events. Our Bridgers join Everbridge to make a positive impact on the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives.

We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience.

CLICK HERE to learn more about what we do. Passionate about our mission* Want to #BeTheBridge* Apply to be a part of our team today!

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Keywords: EverBridge, Pasadena , Senior Product Manager, Executive , Pasadena, Texas

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