Surgery Scheduler

Company: St. Luke's Health - Patients Medical Center
Location: Pasadena
Posted on: May 24, 2023

Job Description:

Overview:Patients Medical Center (PMC) provides inpatient and outpatient medical and surgical services to residents of Pasadena, Deer Park, La Porte, Baytown, and Clear Lake. The facility includes 53 medical/surgical beds, eight ICU beds and three endoscopy rooms, and offers a range of primary and specialized serviceswound care, general surgery, gastroenterology, occupational health, heart and vascular, womens services, diagnostic imaging, outpatient rehab services, and sleep disorders.g for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. Responsible for scheduling outpatient diagnostic exams for the various departments. The scheduling of exams includes obtaining accurate patient demographic, clinical and financial information and the coordination of available resources to meet the needs of the patient. may include billing responsibilities.Responsibilities:1. Receive incoming telephone calls; from physician offices, patients, or patient walk-ins and schedule the requested outpatient test(s). 2. Collect the appropriate level of demographic, clinical and financial information; including patients name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment mode(s). 3. Take into consideration the proper protocols for conducting each ordered test(s). 4. Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules. 5. Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule. 6. Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order. 7. Prepare the next days schedule and match all in-house orders with that schedule. Research any missing orders that are documented in the system but are not present in the department. 8. Coordinate with the various departments for requests for same day add-ons or special situations requiring a departments approval. 9. Review future days schedules for errors and inconsistencies and make the necessary corrections. 10. Review future days schedules for physician orders and place the necessary calls to the physicians offices to remind them to send an order for their patient scheduled test(s). 11. Prepare and send out various printed schedules and audit reports, on a daily basis, for both departments and physician offices. 12. Maintain the scheduling system at optimum operating efficiency by closing out scheduled events and archiving those account to journal files. 13. May be Responsible for timely, accurate billing of all appropriate patient chargesQualifications:Education: *High school diploma/GED Minimum Experience: *Two (2) years of related PAS work experience Minimum Knowledge: *Regularly exhibits interpersonal skills conducive to positive guest relations *Mature, poised, and possess good judgment to deal diplomatically and effectively with a variety of people *Demonstrate effective communication skills and interviewing techniques necessary for telephone contact *Must demonstrate the ability to function as a member of a team *Medical Terminology *Attention to detail; high level of accuracy *Typing Test may be conducted: At least 40wpm *Must be able to work in a fast paced environment

Keywords: St. Luke's Health - Patients Medical Center, Pasadena , Surgery Scheduler, Healthcare , Pasadena, Texas