Director of Nursing - Emergency Services
Company: Houston Methodist Clear Lake Hospital
Location: Pasadena
Posted on: September 26, 2024
Job Description:
At Houston Methodist, the Director Nursing position is
responsible for the 24/7 management of the assigned nursing units
and departments in terms of the quality of nursing care delivered,
as well as for planning, organizing, leading and evaluating nursing
services within area of specialty. This position provides
leadership and oversight in the accomplishment of strategic and
operational objectives of the Department of Nursing. The Director
Nursing position provides strategic direction for nursing and
business operations, responsible for establishing strategic and
tactical plans for clinical services, new programs and human
resource allocation. This position promotes a practice environment
that empowers nurses to provide effective, compassionate, efficient
and knowledgeable nursing care. The Director Nursing position works
in cooperation with the Medical Staff to ensure regulations and
accreditation standards are maintained.
The Director position responsibilities include overseeing the
activities of the department staff, ensuring quality, productivity,
functional excellence and efficiency to accomplish strategic and
operational objectives. In addition, this position is accountable
for employee engagement, adequate staffing levels, budget
development and compliance, staffing decisions such as hiring and
terminating employment, coaching and counseling employees on work
related performance, and developing and implementing policies and
procedures to ensure a safe and effective work environment. This
position also ensures training, monitoring and operations
initiatives are implemented which secure compliance with ethical
and legal business practices and
accreditation/regulatory/government regulations.
PEOPLE ESSENTIAL FUNCTIONS
- Directs, develops and implements strategic and operational/high
level projects and processes either through independent/highly
autonomous work or through the facilitation of work teams to enable
the effective and efficient completion of objectives.
- Oversees management of and ensures development for staff to
meet overall objectives in terms of quality, service and cost
effectiveness. Provides timely guidance and feedback to help others
strengthen specific knowledge/skill areas needed to accomplish a
task or solve a problem. Directs management responsibilities of
selection, scheduling, supervision, retention, and evaluation of
employees.
- Meets or exceeds threshold goal for department turnover and/or
system metrics on employee engagement indicators.
- Provides leadership and communication to maintain a competent
and engaged employee group by conducting regular department
meetings to review policies and procedures and operational matters,
rounding on all employees, completing performance appraisals,
conducting new hire feedback sessions, coaching/corrective
counseling, and providing recognition/commendations to achieve
desired outcomes.
- Identifies opportunities and takes action to build strategic
relationships between one's area and other areas, teams,
departments, and units to achieve business goals. Drives the
promotion of teamwork within and between departments; participates
and/or leads and facilitates department process improvements as
needed.
- Implements change, demonstrating the ability to motivate
employees and follow through to ensure change in behavior has
actually occurred.
- Motivates staff, researching and implementing strategies to
keep employees engaged while maintaining compliance in terms of the
quality of nursing care delivered.
SERVICE ESSENTIAL FUNCTIONS
- Oversees department operations, designated projects, schedules
and activities as needed to ensure that goals or objectives are
accomplished within the prescribed time frame. Sets priorities and
functional standards, giving direction to staff as necessary to
ensure the best possible delivery of service and high
customer/patient satisfaction.
- Drives department service standards and activities to impact
department and/or system score for patient/customer-based
satisfaction, through role modeling and fostering accountability.
Serves and actively participates on various entity committees as a
voice for the department.
- Maintains 24-hour/7-days a week accountability and authority
for decisions regarding patient care, department operations and
personnel management for designated unit(s).
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Ensures a safe and effective working environment; monitors
and/or revises the department safety plan and/or any specific
accreditation/regulatory required safety guidelines. Responsible
for staff maintenance of credentials and competencies, per
accrediting/ licensing agency and/or department guidelines as
applicable.
- Employs a proactive approach in the optimization of safe
outcomes and information systems by monitoring and improving the
department workflow and enhancing operations, using peer-to-peer
accountability and identifying solutions via collaboration.
Implements process improvements utilizing tools such as lean
principles. Role models situational awareness, using teachable
moments to improve safety.
- Responsible for employee compliance to policies and procedures
and performs associated actions upon non-compliance (i.e.,
licensure/certification compliance, focal point review
requirements, disaster plan, in-services, influenza immunization,
wage and hour, standard hours, timely termination submission,
timely timecard approval, etc.).
- Remains current and proficient with regulatory requirements for
the provision of clinical services. Translates the requirements
into operations to ensure compliance. Uses automated systems to
access, transmit and produce information.
- Coordinates the provision of comprehensive, interprofessional
patient care that results in clinical excellence, optimal outcomes
and maximum patient and family satisfaction.
FINANCE ESSENTIAL FUNCTIONS
- Develops and manages department operational and capital
budgets, approvals, and ongoing maintenance of the department(s),
ensuring operation in a cost-effective manner. Proactively
identifies and plans for capital needs related to current equipment
and future department projects. Ensures staffing plans and
schedules meet department needs that reflect understanding of the
importance of cost-effectiveness.
- Creates department strategies to achieve financial target and
staffing needs, through optimizing productivity, supply/resource
efficiency, minimizing incidental overtime and overtime percentage,
and other areas according to department specifications.
- Projects anticipated volume and demand for resources, conducts
cost analysis, analyzes, and monitors budget reports and variances,
evaluating human and material resource utilization and making
necessary adjustments. Analyzes and interprets complex data sets
and reports (variance analysis, financial/quality, population
specific reports).
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Identifies and implements innovative solutions for practice or
workflow changes to improve department, entity or system operations
by leading unit projects and/or other department/ system-directed
activities. Proactively leads task forces and committees. May
represent HM at assigned community or professional organization
meetings.
- Drives change initiatives, maintaining effectiveness when
experiencing major changes in work responsibilities or environment;
adjusts effectively to work within new work structures, processes,
requirements or cultures. Partners effectively with stakeholders as
appropriate.
- Ensures own career discussions occur with appropriate
management. Completes and updates My Development Plan (MDP) on an
on-going basis. Conducts conversations with staff on their
development and MDP.
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
EDUCATION
- Bachelor's degree and Master's degree one of which is nursing.
If no current Master's degree must obtain within two years; must be
enrolled in a degree program at time of transfer/hire
WORK EXPERIENCE
- Three years experience in a clinical setting, two of those
years with people management experience
LICENSES AND CERTIFICATIONS - REQUIRED
- RN - Registered Nurse - Texas State Licensure and/or Compact
State Licensure within 60 days OR
- RN-Temp - Registered Nurse - Temporary State Licensure within
60 days AND
- Magnet-L - ANCC Recognized Leadership Certification -- Current
incumbents, have until December 31, 2022 to attain an
ANCC-recognized leadership certification within 1 year
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going skills,
competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially about activities impacting patient or employee
safety or security
- Demonstrates the ability to interact with others in a way that
gives them confidence in one's intentions and those of the
organization
- Ability to use appropriate interpersonal styles and techniques
to gain acceptance of ideas or plans; modifying one's own behavior
to accommodate tasks, situations and individuals involved
- Demonstrates leadership qualities and critical thinking through
self-direction initiative and effective interpersonal skills and
oral/written communication skills
- Ability to identify and understand issues, problems and
opportunities, comparing data from different sources to draw
conclusions; using effective approaches for choosing a course of
action or developing appropriate solutions; taking action that is
consistent with available facts, constraints and probable
consequences
- Extensive knowledge of regulatory and accreditation agency
requirements that impact department; stays abreast of industry
changes
- Demonstrates highly effective communication skills-strong
written communications and platform presentation abilities
- Ability to work effectively in a fast-paced environment
- Demonstrates flexibility and adaptability in the workplace
- Capable of leading teams/facilitating groups, building
consensus and garnering highest confidence in professionalism and
work product by senior leadership
- Ability to work under pressure and balance many competing
priorities; highly responsive and solution/action oriented
- Proficiency in spreadsheet, word processing, and presentation
software
- Maintains a positive and supportive attitude and demeanor
- Professional handling of exposure to confidential/sensitive
informationSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) NoON-CALL*
*Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call* YesTRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area
Yes
- May require travel outside Houston Metropolitan area NoCompany
Profile:Houston Methodist Clear Lake Hospital is committed to
leading medicine in Clear Lake and surrounding communities by
delivering the Houston Methodist standard of exceptional safety,
quality, service and innovation. Houston Methodist Clear Lake
provides a broad spectrum of adult, pediatric, medical and surgical
care. It is an accredited chest pain center and acute stroke-ready
designated through DNV. Houston Methodist Clear Lake offers
advanced inpatient and outpatient services, including
state-of-the-art imaging; childbirth center with a level II
neonatal intensive care unit; minimally invasive surgery; cancer
center; neurology and spine care; heart and vascular care;
bariatric and digestive care; emergency care; primary care;
rehabilitation services; and comprehensive orthopedics and sports
medicine.Houston Methodist is an equal opportunity employer
inclusive of women, minorities, disabled persons and veterans.Equal
Employment OpportunityHouston Methodist is an Equal Opportunity
Employer.Equal employment opportunity is a sound and just concept
to which Houston Methodist is firmly bound. Houston Methodist will
not engage in discrimination against or harassment of any person
employed or seeking employment with Houston Methodist on the basis
of race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, status as a protected veteran or
other characteristics protected by law. VEVRAA Federal Contractor -
priority referral Protected Veterans requested.
Keywords: Houston Methodist Clear Lake Hospital, Pasadena , Director of Nursing - Emergency Services, Healthcare , Pasadena, Texas
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