Company: iPic Entertainment
Posted on: November 12, 2021
Guest Services Accountable for providing guests with friendly
and prompt service while taking ticket reservations in person and
over the phone. IPIC Theaters Team Member Incentives: Hiring Bonus
$250 Flexible scheduling Medical, Dental and Vision Coverage Career
growth potential. Free Movie Tickets and Discounted meals.
Discounts through Life Mart and Tickets At Work. Responsibilities:
Greet guests in a friendly, genuine way and answer questions with
firm knowledge about movie times and seating. Provide guests with
in depth membership information and pricing. Answer all questions
in a timely manner while making the guest feel comfortable. Use
reservation system and seating chart according to IPIC policies.
Exhibit the ability to engage with multiple guests, prioritizing
interactions and providing outstanding service. Build a
relationship that makes guests want to return. Use hospitable
farewell techniques to say goodbye/thank you to every guest. Secure
payments and process through the POS in a timely manner. If asked
by Management, act as a peer mentor for new team member members.
Experience & Qualifications: Previous experience is preferred or a
minimum of 6 months experience in food service/hospitality/sales.
Previous point of sale system experience is recommended. Ability to
work collaboratively in a fast-paced work environment. Ability to
communicate clearly and professionally with fellow team members and
management to provide exceptional guest service. Ability to work a
variable schedule, including weekends, and shifts from morning
through late night. Position will require frequent standing,
bending/kneeling, lifting and carrying up to 50 lbs. IPIC Theaters,
LLC is an Equal Opportunity and E-Verify Employer and provides
reasonable accommodations consistent with its legal obligations."
Keywords: iPic Entertainment, Pasadena , Guest Service, Hospitality & Tourism , Pasadena, Texas
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