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Technical Sales Engineer - Houston, TX

Company: KARL STORZ Endoscopy - America
Location: Pasadena
Posted on: July 29, 2022

Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 12490

Pay Grade: TBD


KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

The Sales Engineer, OR1 (Operating Room Integration) will have responsibility for leading and executing sales efforts and providing technical support to the KARL STORZ sales force for OR1 integration products SCB/digital capture systems within a specified geographic region. The Sales Engineer, OR1 will lead, manage and participate directly in sales presentations and demonstrations where a specialized level of technical competency is required. Under the direction of the Director, Sales OR1, the Sales Engineer, OR1 serves as the regional (geographic) expert for product technology and functionality and will be responsible for defining the scope and functionality of the OR1 project with the customer. This role will cover multiple territories within a sales region including:

The preferred residency requirement for this role is within tthe Gulf Coast Territory - Austin, Houston, San Antonio or Corpus Christi.

Job Responsibilities:

  • Serve as the product, system and technology expert for Integrated Operating Room Systems. Understand how systems interrelate both within the operating room and with other departments within the hospital environment.
  • Develop and maintain a thorough understanding of our software-based clinical workflow solutions and be able to effectively communicate the benefits to a diverse group of end-users and stakeholders; with particular attention to navigating hospital IT departments to gain acceptance of our solutions.
  • Prepares cost estimates in Configit by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel as needed.
  • Under the direction of the Director, Sales OR1, coordinates all aspects of the technical selling process prior to sales closure; assures a seamless transition to Project Management following the sales process.
  • Will establish new accounts and service accounts by identifying potential customers; planning and organizing sales call schedule in collaboration with the Regional team.
  • Manages account forecasting activities and ensures alignment with regional channel counterparts.
  • Support the sales process through the preparation and presentation of technical information to the endoscopy team or to hospital end-users.
  • Support the development of sales and customer training programs and materials as well as dissemination of technical information.
  • Partners with the customer to develop functionality requirements for OR1 deliverables that will establish the basis, guidelines and definition for the project; continue to coordinate the project definition through its refinement process to sign off.
  • Contributes to sales engineering/ product specialist effectiveness by identifying short-term and long-range issues that must be addressed; recommending options and courses of action; implementing directives.
  • Support convention activity as required.
  • Develops competency to serve as a source for competitive technology identification and assessment.
  • Responsible for regional RFPs/RFIs related to Operating Room Integration needs
  • Develops professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies in order to provide ongoing assessment of new technology advancements and market needs assessments for potential inclusions in evolving product line.

    Key Job Factors:
  • Level of accountability: Generally Independent
  • Level of decision making: Specialized Tasks
  • Has contact with: Inside and Outside Company Staff, Occasional Executives
  • Financial/Budgetary: Supervised Responsibility on Revenue and Costs
  • Supervision: Does not supervise others
  • Physical Requirements: Considerable Mental and Physical Effort
  • Travel: Up to 40% percent local travel; up to 60% travel with overnight stays

  • A minimum education level of a Bachelor's Degree with one to three years of work experience; specific experience with B2B sales, medical device sales or healthcare IT experience preferred
  • Basic knowledge of video endoscopy systems, computer-based systems, image capture devices and audio visual systems and components preferred. Special emphasis placed on how these devices are and would be used in the hospital environment, particularly in the surgical Endoscopy specialty
  • Exposure to the operating room, its systems and subsystems used in everyday surgery. Special emphasis on the application of these devices in Endoscopy, minimally invasive surgery, and image-guided interventions
  • Understanding of OR boom, lighting and construction requirements, equipment management systems, and optimal layout for maximum efficiency
  • Understanding of computer networking and HCIS systems (eHR, PACS, VNA) used in the hospital
  • Excellent written and verbal communication skills with all levels of staff within the hospital setting with special emphasis on the ability to communicate technical details to the layperson
  • Superb ability to work well with cross-functional teams and divisions, colleagues and customers
  • Ability to analyze, interpret and communicate to team members technical documents, RFPs (request for proposals) government proposals, market reports and business trend analysis
  • Ability to anticipate / handle multiple priorities, complex issues and prioritize time well since this role works alongside multiple channel counterparts/territories.
  • Ability to manage large complex projects
  • Maintains a high standard of ethics, professionalism and competency.

    This position requires daily driving to geographically dispersed accounts. If the candidate intends to drive a privately-owned vehicle, candidates must have a valid driver's license in the state where the vehicle will be operated or in the state of residence.

    Vaccine requirements at KARL STORZ due to COVID-19
    KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

    Employee Benefits Program Overview for U.S. Locations
    • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!
    • 3 weeks' vacation, 10 holidays plus paid sick time
    • 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
    • Section 125 Flexible Spending Accounts
    • Life, STD, LTD & LTC Insurance
    • Tuition reimbursement of up to $5,250 per year
    • Fitness reimbursement up to $200 annually
    • Employee referral program of up to $2,000 per hire
    • And much more!
      Field sales, internships and part-time employees are not eligible except for where required by state law.
      Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

      KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

      Equal Employment Opportunity & Reasonable Accommodation Statement
      KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at .

      Notice to Employment Agencies
      This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.

Keywords: KARL STORZ Endoscopy - America, Pasadena , Technical Sales Engineer - Houston, TX, IT / Software / Systems , Pasadena, Texas

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