System Administrator 1

Company: Xencor
Location: Pasadena
Posted on: May 26, 2023

Job Description:

Xencor is an innovative, clinical-stage biopharmaceutical company located in the Los Angeles area-near Pasadena-and in San Diego. We use our pioneering XmAb - technology to discover and develop better biotherapeutics, antibodies and cytokines with improved function, with the goal of improving patient outcomes and quality of life. We have an excellent opportunity for a Systems Administrator 1 to join our team.
This position will be fully onsite at our Pasadena, CA. location.
Summary:
Responsible for assisting with day-to-day Systems Administrator tasks and for supporting departmental projects and activities.
Job Duties Include:

• Provides high-level system administration support to assigned client groups
• Responsible for understanding and projecting ongoing IT/business needs and the ability to present such information to leaders
• Serves as the liaison between IT and the business units
• Trains and mentors lower-level IT staff on all aspects of the department and business needs
• Provides escalated support on issues not resolved by lower-level staff when issues require higher-level knowledge and/or experience level
• Manages the end-user lifecycle for all aspects pertaining to user accounts, access, software and systems in a highly regulated environment
• Creates, updates, and reviews departmental procedures client support requests
• Stays abreast of industry developments and continually updates knowledge base
• Maintains backups and redundancies of all critical IT and laboratory systems
• Secures, maintains and supports both business and laboratory environments
• Provides ongoing security initiatives including training, education, system hardening, vulnerability scanning and remediation
• Researches, plans for, and implements IT solutions for ongoing IT projects, current problems and future needs
• Manages third-party vendor relations and assists with vendor risk management, including working with leadership on decisions regarding same
• Completes assignments, tasks and jobs using independent judgment and with minimal supervision
• Adheres to all department and company-wide policies regarding conduct, performance and procedures
• Performs other duties as assigned. Education/Experience/Skills:
  Position requires a High School diploma and a minimum of 4 years of related experience; Bachelor's degree in an IT-related field and at least 1 year related experience preferred. Related experience includes hardware and software installation, troubleshooting and maintaining a Microsoft Windows environment in a business setting, IT support, and/or experience in system/network administration. Experience in a regulated business environment or biotech/pharma industry and with applying Governance, Risk, Compliance, and/or Cybersecurity concepts is preferred.
  The company reserves the right to consider internal experience in lieu of the education or experience requirements listed above.
  Position also requires:
  • Strong functional knowledge and experience with Microsoft Office applications, particularly Office 365, and experience with other critical business application
  • Strong functional knowledge and experience with system administration in a Microsoft environment covering hardware, software, updates, mail, storage and backups
  • Strong functional knowledge and experience with network administration covering IP networking, firewalls, routers, switches, network and security appliances
  • Strong functional knowledge and experience with endpoint administration covering desktops, laptops, phones, printers/scanners, and conferencing equipment
  • Ability to work on-call and after hours to address urgent IT matters
  • Strong leadership, teamwork and collaboration skills working with the IT team, internal business units, partners, third-party vendors and regulators
  • Strong written and verbal communication skills, including the ability to communicate effectively at all levels of the organization
  • Strong understanding of the correlation between business and IT
  • Excellent customer service and documentation skills.
  • Ability to demonstrate competencies applicable for job based on Xencor's Leadership Competency Model. Physical, Mental and Environment Demands:
    The physical, mental and working environment demands described are representative of those that must be met by an employee to successfully perform the primary functions of this position.
    The working environment for this role may include work in a research laboratory which may involve exposure to hazardous and biohazardous materials including chemical hazards, infectious agents, bloodborne pathogens and animal allergens. The use of personal protective equipment (PPE) for handling hazardous and biohazardous materials may be required. See additional requirements for jobs requiring work in the laboratory listed below.
    The physical demands of working in the office environment are normally associated with extended amounts of time sitting and using office equipment, including a computer, keyboard and mouse, which can cause muscle strain. While performing the duties of this job, the employee is frequently required to stand, walk and sit. Periodic light lifting of supplies and materials may apply.
    Specific mental demands for the position are listed above under requirements. In addition, mental demands for this position include:
    • Ability to multitask without loss of efficiency or accuracy, including the ability to perform multiple duties from multiple sources.
    • Ability to work and sustain attention with distractions and/or interruptions.
    • Ability to interact appropriately with a variety of individuals including vendors, customers and clients.
    • Ability to maintain regular attendance and be punctual.
    • Ability to understand, remember and follow verbal and written instructions.
    • Additional Requirements for Laboratory and Research Related Jobs
    • This role may involve exposure to experimental subjects and/or specimens including infected samples, plus various Hazardous Materials and infectious agents (Bloodborne Pathogens, or other potentially infections materials (OPIMs). Therefore, the following may also be required:
    • Ability to follow the established Environmental Health & Safety rules, procedures, and/or BioSafety Guidelines
    • Ability to read and understand Safety Data Sheets (SDSs)
    • Knowledge of biosafety techniques and aseptic/gowning practices Experience with laboratory safety standards and procedures, including biohazard handling and disposal techniques, and the ability to ensure laboratory compliance with required safety regulations
      Occasional travel may be required, including travel between Xencor's Pasadena and San Diego offices. Work for this position is generally performed at Xencor's worksite and requires full-time commitment.
      Position requires sporadic ability to work on-call in accordance with department schedule, including responding and resolving after hours IT-related issues.
      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      Additional Requirements for Laboratory and Research Related Jobs
      This role may involve exposure to experimental subjects and/or specimens including infected samples, plus various Hazardous Materials and infectious agents (Bloodborne Pathogens, or other potentially infections materials (OPIMs). Therefore, the following are also required:
      • Ability to follow the established Environmental Health & Safety rules, procedures, and/or BioSafety Guidelines
      • Ability to read and understand Safety Data Sheets (SDSs)
      • Knowledge of biosafety techniques and aseptic/gowning practices
      • Experience with laboratory safety standards and procedures, including biohazard handling and disposal techniques, and the ability to ensure laboratory compliance with required safety regulations
        Occasional travel may be required, including travel between Xencor's Monrovia and San Diego offices. Work for this position is generally performed at Xencor's worksite and requires full-time commitment.
        Expected Base Salary Range: $73,000.00 - $85,000.00
        The actual salary will be based on the selected candidate's qualifications, including skills, competencies, education and experience. Xencor offers a competitive total rewards package including 401k match, healthcare coverage, ESPP and a broad range of other benefits. In addition, this position will be eligible for an annual bonus and equity grant. For more information, please see https://xencor.com/careers/.
        Xencor requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Being fully vaccinated means that at least two weeks have passed since an individual's final dose of an authorized COVID-19 vaccine regimen. New employees will be required to provide proof of their COVID-19 vaccination status as of their start date unless an exemption or accommodation is approved.
        Americans with Disabilities Act (ADA) Statement
        The Company will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact HR@xencor.com.
        To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
        Equal Employment Opportunity (EEO) Statement
        The Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender or gender identity, national origin, disability status, protected veteran status or any other characteristic protected by state or federal law.
        Xencor does not accept profiles or resumes from recruiting vendors without a binding written agreement. Any unsolicited submission of services and or resumes in no way creates an obligation or duty by Xencor, implied or otherwise.

Keywords: Xencor, Pasadena , System Administrator 1, IT / Software / Systems , Pasadena, Texas