IT Office Service Technician
Company: Augment Professional Services
Location: Cypress
Posted on: April 1, 2026
|
|
|
Job Description:
Description IT Asset Manager & Service Technician Location /
Worksite Houston, Texas (Onsite) About Augment Professional
Services (APS) Augment Professional Services (APS) partners with
leading organizations across the Energy, Technology, Utilities, and
Engineering sectors to deliver specialized talent, consulting
expertise, and project support. Our mission is to connect
experienced professionals with organizations executing complex
projects and critical infrastructure initiatives. Position Overview
Augment Professional Services (APS) is seeking an IT Asset Manager
& Service Technician to oversee IT equipment management, user
support, and technical infrastructure support for a growing
organization operating in a manufacturing and laboratory
environment. This role will be responsible for maintaining accurate
IT asset inventories, provisioning equipment, supporting end users,
and ensuring reliable operation of business systems and network
infrastructure. The technician will provide hands-on support for
desktops, laptops, printers, networking equipment, and
laboratory-related IT systems. The role requires a strong mix of
technical troubleshooting skills, asset management discipline, and
customer-focused service delivery to support both office and
laboratory operations. Qualifications Required Technical Skills
Associate or Bachelor’s degree in Information Technology, Computer
Science, or related field 3–5 years of experience in IT support or
systems administration roles Experience managing IT asset inventory
and lifecycle management Strong knowledge of Windows operating
systems and Microsoft 365 Experience troubleshooting desktop
hardware, networking, and peripherals Familiarity with ticketing
systems and IT service management processes Strong customer service
and problem-solving skills Preferred Experience / Qualifications
Experience supporting manufacturing or laboratory environments
Familiarity with network infrastructure and basic cybersecurity
practices Experience with endpoint management tools and device
provisioning Experience with cloud services and backup solutions IT
certifications such as CompTIA A, Network, or Microsoft
certifications APS Consulting Footer Augment Professional Services
(APS) delivers specialized talent, consulting expertise, and
project support to organizations operating in complex technical
environments. Our teams partner with clients across the Technology,
Energy, Utilities, and EPC sectors to support critical initiatives
in digital transformation, infrastructure modernization,
engineering delivery, and industrial construction. Through a
flexible services model that includes managed services,
project-based delivery, and embedded technical expertise, APS helps
organizations accelerate innovation, scale capabilities, and
execute high-impact initiatives with confidence. Equal Opportunity
Statement Augment Professional Services (APS) is an equal
opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees regardless of
race, religion, gender, age, national origin, disability status,
veteran status, sexual orientation, gender identity, or any other
characteristic protected by law.
Keywords: Augment Professional Services, Pasadena , IT Office Service Technician, IT / Software / Systems , Cypress, Texas
