Bank Support Specialist

Company: Global Channel Management, Inc.
Location: Pasadena
Posted on: January 17, 2020

Job Description:

Bank Support Specialist needs 3+ years banking experience Bank Support Specialist requires: Proficient in Microsoft Word, Excel and Outlook. Ability to prioritize and accomplish multiple tasks simultaneously within stringent time frames. Detail oriented with excellent organizational and time management skills Strong critical thinking and problem solving skills. Bank Support Specialist duties; Audit documents for inaccuracies/incomplete information and complete the necessary follow-up to resolve any exceptions. Enter documents into the document imaging system. Process returned mail Analyze reports generated by the core system and update customer records as applicable. Process W-9 forms. Process requests for duplicate/corrected 1099 forms. Provide customer service via telephone and email for Branches, Call Center, and external customers with minimal supervision while maintaining the highest level of customer service and professionalism.

Keywords: Global Channel Management, Inc., Pasadena , Bank Support Specialist, Other , Pasadena, Texas