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Bilingual Member Service Representative

Company: Resource Staffing
Location: Pasadena
Posted on: April 28, 2020

Job Description:

Job Details: Contract employees would be primary taking incoming calls (Outbound calls include but not limited to introducing new plan benefits for existing Members)from our Marketplace Members and will provide them eligibility and benefit information. They will also support by answering questions regarding the new plan year benefits. Bilingual (English/Spanish) Managed Care/Health Insurance Call Center experience preferred but not required Medical Terminology Multitask Able to handle high call volume Flexible to work shifts between the following business hours during the Open Enrollment Period: o 8 am to 8 pm Monday-Friday o 8 am to 1 pm Saturdays) Microsoft office Three week training with 100% mandatory attendance required through the training period

Keywords: Resource Staffing, Pasadena , Bilingual Member Service Representative, Other , Pasadena, Texas

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