PasadenaRecruiter Since 2001
the smart solution for Pasadena jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Pasadena
Posted on: September 14, 2020

Job Description:

Overview If you------re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You------ll advance our goal of ------Powering Prosperity Around the World------ by providing expert guidance and explanations of tax and technical terms to our customers.-- You------ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence-- Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers-- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers-- Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences-- Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions-- Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Pasadena , Virtual Experienced Tax Expert I, Other , Pasadena, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Certified Med Tech Job
Description: Baylor Scott White Health laboratory is hiring MedicalTechnologists. Our Medical Technologists performs a full range ofchemical, microbiologic, immunologic, hematologic, molecular, and/orimmunohematologic (more...)
Company: Baylor, Scott & White Health
Location: Bryan
Posted on: 09/25/2020

Room Attendant
Description: Room Attendant Location: Baytown, TX, US Property Name: La Quinta by Wyndham Houston - Baytown East Req Id: 10763 La Quinta by Wyndham is now seeking a Room Attendant to join our team at the La Quinta (more...)
Company: Wyndham Hotel Group
Location: Baytown
Posted on: 09/25/2020

Senior Process Development Scientist (Galveston)
Description: Job DescriptionPosition Overview:Catalent hires people with a passion to make a difference to the health of millions of people globally. Your expertise, coupled with Catalent s advanced technologies and (more...)
Company: Catalent Pharma
Location: Galveston
Posted on: 09/25/2020


IT Professional (Part-Time)
Description: IT Professional Part-Time 1,719 locationsPart-timeSalary: 13.00 to 33.00 /hourThis position requires enlistment in the United States Army Reserve as a soldier.As a part of a team of soldiers,
Company: U.S. Army
Location: Bryan
Posted on: 09/25/2020

CMA/MAs
Description: CMA or MAsProgram: Health Point - Bryan/College Station and surrounding Brazos Valley Counties: Hempstead, Trinity, Hearne,Salary: Based on ExperienceTravel Required: 5 Duties: Provide excellent care (more...)
Company: Health Point
Location: Bryan
Posted on: 09/25/2020

Infantry Candidate (Army)(Part-Time)
Description: Infantry Candidate Army Part-Time As a part of a team of soldiers, you secure your future with a career in the Active Duty Army Part time , pay for college, guaranteed healthcare with family benefits. (more...)
Company: U.S. Army
Location: Bryan
Posted on: 09/25/2020

Dog Walking Wanted
Description: Overview: br Hello my name is Christi. I am hiring a pet groomer working in Conroe, Texas. My aim is
Company: PetSitter
Location: Conroe
Posted on: 09/25/2020

Veterans Preferred - Environmental Engineer
Description: Military Veterans are Encouraged to Apply. Join bp at our Texas City Chemical Plant TCC as their petrochemical business is preparing to move to Ineos, the 4th largest chemical company in the world. (more...)
Company: BP
Location: Texas City
Posted on: 09/25/2020

Customer Solution Specialist
Description: The essence of Ravago can be captured by its values. In spite of being a fast-growing multinational company, Ravago insists on maintaining the family culture and does this by promoting close interaction (more...)
Company: Ravago Americas
Location: Baytown
Posted on: 09/25/2020

Sr. Associate - Projects
Description: Service Manager Qualification B Sc, M Sc BE, MCAResponsibility Stakeholder Management Responsible for liaising between project teams across locations and the Customer. Service Management Participate and (more...)
Company: Cognizant Technology Solutions
Location: Texas City
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Pasadena RSS job feeds