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Company: Plastic Express
Location: Pasadena
Posted on: May 3, 2021

Job Description:

Company Overview:

Come join a Winning Team! Since 1970, Plastic Express has been leading the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 15 warehouse locations and 37 rail terminals across the US. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 130 trucks, with approximately 200 trailers performing full bulk truck distribution business. Plastic Express is headquartered in City of Industry, CA and has over 300 employees nationwide. Our goal has always been to exceed our customers expectations, and our Can Do attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our Can-Do tradition.

Job Summary:

This position reports to the Terminal Manager.
Directly responsible for the day-to-day input and document preparation relating to bulk truck loads.
Daily interaction with Customer Service Representatives (CSRs), company drivers, and other employees. Works closely with and provides prompt feedback to the Safety Manager, Fleet Manager, Sales and Marketing, Customer Service, Accounting, Human Resources, and other company departments.

During the course of business the Bulk Trucking Dispatcher is NOT to share any confidential information with anyone other than the management or designated representative of Plastic Express.


Minimum education required is a high school diploma or equivalent; some college or a degree is preferred. Minimum 5 years as a Class A driver, preferably in bulk plastic or equivalent experience preferred.
2 - 5 years previous office environment experience including in a supervisory position.
Ability to think independently.
Excellent interpersonal, communications and organizational skills are necessary.
Possess an even temperament and a passion for customer service.
Proficient in Windows applications including Access, Word, and Excel with strong proofreading abilities. Multi-task oriented with the ability to handle many activities simultaneously.
Ability and availability to work long hours and weekends as necessary.
This position responds to a multi-shift and rotating schedule customer base and requires availability to work multiple shifts and rotating work schedule with an unpredictable operations schedule.


Duties include but are not limited to:

Bulk Trucking Dispatch

  • Coordinate loading and delivery with Plastic Express CSRs and warehouse groups.
  • Input bulk truck deliveries for specific terminal locations in the US, Mexico and Canada.
  • Complete load slips and bills of lading that have been created by the CSRs.
  • Determine and assign the appropriate trailer, tractor and driver for each load.
  • Determine which trailers require washing.
  • Supervise and direct company drivers under a dispatch plan that lays out acceptable delivery scheduling to meet the customer demands without compromising safety, while maximizing efficiencies in routing.
  • Print and distribute daily bulk trucking dispatch.
  • Report load weights, updating the Plastic Express database and send emails concerning delivery confirmations.
  • Keep track of bulk trucking forms- ordering when needed
  • Notify CSR group of discrepancies, time delays and unforeseen circumstances for bulk operations immediately upon knowledge so the CSR may relay the information to our customer.
  • Arrange delivery appointments for loads to be brought into the warehouse for packaging with the warehouse manager or supervisor.
  • Communicate with drivers constantly to ensure customer service is at the anticipated Plastic Express level without compromising the highest of public and employee safety & understands DOT & FMCSA hours of service rules.
  • Work closely with the Rail Supervisor to coordinate the organization of railcars and inventories to be used for bulk truck deliveries.
  • Work closely with the Terminal Manager to ensure equipment is washed and ready for dispatch.

Other Duties

  • Assist the Terminal Manager and the Safety Director in preparation of and co-chair quarterly safety meetings.
  • Perform other miscellaneous duties that may be assigned permanently or temporarily.

Duties and responsibilities may be added, deleted and or changed at any time at the discretion of Plastic Express management.

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Keywords: Plastic Express, Pasadena , Dispatcher, Other , Pasadena, Texas

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