523 - General Manager - 2621 Spencer Highway, Pasadena
Company: Peveto Brake Check
Posted on: May 3, 2021
We are seeking Experienced General Managers!
This position is responsible for the management of a retail
store location and ensuring maximum profitability by driving
customer volume (car count) and ensuring each customer receives
autofairency. The General Manager communicates directly with
customers and team members to ensure customer expectations are
exceeded to execute our vision.
Responsible for filling Store bays by scheduling appointments
when consulting customers about their current and future needs.
Greets customers upon arrival; answers Store telephone calls
timely and in a professional manner; Conducts customer service
calls such as reminder and thank you phone calls.
Confirms customer needs are met and exemplary customer service
is provided by establishing a strong client relationship built on
Ensures the equitable resolution of customer complaints with a
sense of urgency.
Ensures profitability with total control of Store profit and
loss (P&L) regarding expenses and productivity.
Hires, trains, manages and retains team members, including
scheduling, supervising, and appraising work; rewarding,
motivating, counseling and disciplining team members; addressing
team member complaints and resolving problems.
Responsible for inventory management regarding stocking levels
and manages inventory by conducting accurate weekly inventory
Responsible for work environment, relationships, visual
presentation standards, and operational compliance of the store;
measured through various reporting tools, team members observations
- Consistently insures the safety of team members, customers,
visitors, and vendors by maintaining knowledge and consistent
application of all safety policies.
Required Education and Experience
Minimum age requirement of 18 years.
Legally authorized to work in the United States.
Possess a valid driver license with an acceptable driving record
as determined by the insurance carrier.
Proven leadership and motivational abilities, time management
and organizational skills, training, coaching, and counseling;
Retail management experience encouraged.
Average computer and tablet skills; able to navigate within the
sales management software comfortably.
- Must have basic knowledge and understanding of mathematical
concepts such as addition, subtraction, multiplication, division,
percentages, and fractions. Ability to apply mathematical formulas
to calculate commissions and discounts and evaluate sales and
Knowledge, Skills and Abilities
Demonstrates exceptional people skills with a friendly persona
that fosters trust and comfort with customers and team members.
Positive attitude, strong work ethic, high level of motivation
Must be able to thrive in a fast-pace setting; Go Getter; must
be accountable and driven to exceed goals and objectives.
Good communications both written and verbal; speak and write
clearly utilizing proper English grammar, effectively communicates
with all levels of team members and management.
Must be an independent thinker and innovative problem-solver,
including being able to identify issues and resolve problems in a
Maintain confidentiality of privileged and sensitive
Ability to work a flexible retail schedule to ensure proper
coverage of the Store.
- Ability to safely operate a motor vehicle.
Physical Demands/Work Environment
Constantly communicates with customers and team members.
Continuously stand and walk on concrete surfaces for extended
periods of time.
Frequently required to reach overhead and below the knees,
squat, bend, stoop, kneel, twist, crouch or crawl.
Often required to use their hands and fingers, to handle or feel
and to manipulate keys on a keyboard or tablet.
Occasionally climb in and out of various vehicles.
Must be able to lift, carry, and place merchandise and supplies
up to 50 pounds without assistance.
Able to climb up and down ladders to retrieve and stock
Sufficient manual dexterity to operate required hand tools,
Must be able to function well in a physically demanding
environment that frequently exposure to adverse weather
Normal or corrected sight ability required.
- Noise level in the work environment is usually moderate to
Keywords: Peveto Brake Check, Pasadena , 523 - General Manager - 2621 Spencer Highway, Pasadena, Other , Pasadena, Texas
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