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Sales Support Representative

Company: Flowserve
Location: Pasadena
Posted on: September 16, 2021

Job Description:

Job Description:

We are looking for a strong candidate to cover the Role of Sales Support Representative responsible for supporting the Applications Engineers, Planning, and other Operations functions with the Order Management process.
In this role the candidate will focus on Order Entry which includes the order review, entry into our Oracle ERP system, customer acknowledgements, sending orders to planning and invoice disputes.
The individual will need to be customer aligned and driven for results in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders, such as Operations, Supply Chain, and our customer facing organization to enable success.
 

Requirements

  • Review customer specifications and documents in order to apply current FLS commercial requirements
  • Enter orders into Oracle ERP
  • Bring Order Entry documentation conflicts to the attention of the Application Engineer or Representative for resolution.
  • Provide customers with order acknowledgements and order progress feedback as and when required.
  • Review Trade Compliance documentation for all export and import orders and become the Trade Compliance Coordinator backup for the Pasadena QRC.  
  • Work with credit department to review and resolve any invoice disputes.
  • Develop a fundamental understanding of valve product knowledge and a clear understanding of work flow processes to best drive solutions to our valued end user customers.

Keywords: Flowserve, Pasadena , Sales Support Representative, Other , Pasadena, Texas

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