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Engineering Supervisor

Company: Flowserve Corporation
Location: Pasadena
Posted on: November 12, 2021

Job Description:

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The On-site Application Engineering Supervisor’s primary responsibility is to supervise On-site Application Engineers (AEs), provide strong technical leadership to end-user LCA teams through established “best practices” and provide aid to strategic objectives which drive growth opportunities for the AMSS platform.

Responsibilities & Requirements: The incumbent will report directly to the LCA Engineering Manager and be part of the local team of Application Engineers and Sales Engineers. Job duties include, but are not limited to:

  • Work with management and local sales personnel to ensure Flowserve meets its commitments to its LCA agreements and clients.
  • Act as a mentor to Application Engineers with regards to implementing world class practices, procedures and programs.
  • Accountable for training, development and career progression of the on-site AEs.
  • Partner with local management for the recruitment, evaluation, and retention of on-site AEs.
  • Responsible for the development and implementation of programs and strategies to support existing and new LCA clients.
  • Acts as a tactical resource and process leader for key Flowserve LCA programs.
  • Interface with the Regional Reliability Engineer, LCA Engineering Manager and Sales Manager to identify underperforming LCA locations and jointly develop action plans to improve performance.
  • Aids in the development of new LCA initiatives and helps to identify short and long-term growth opportunities for FLS.
  • Evaluate and implement appropriate new processes to increase efficiency, execution, and improve customer satisfaction by tracking performance of accounts via KPIs.
  • Coordinate and interface with other Flowserve resources in a positive and constructive manner and work on joint projects as necessary for the net benefit of Flowserve and the customers.
  • Support implementation of new programs and aid in the transition from contract negotiation to executional performance.

Preferred Experience / Skills: Qualifications

  • BS Engineering degree with a background in LCA programs, End-User Application Engineering and/or Sales experience with a proven track record of success
  • 2-4 years of related engineering and customer facing experience (3-5 years within a user organization maintenance or reliability role may be substituted for this requirement)
  • History of demonstrated pro-active behavior and ability to create and further develop this culture
  • Proven experience to work and develop standard operating procedures and protocol for LCA sites
  • Extensive experience and judgment to plan, organize and accomplish goals.
  • Demonstrated knowledge of customer’s manufacturing process including rotating equipment and seal requirements.
  • Demonstrated knowledge of FSG engineering concepts, practices and procedures and thorough product knowledge.
  • Strong PC knowledge, including Microsoft Excel, Power Point and Flowstar.net experience is preferred.
  • Excellent communication skills to conduct training sessions and communicate with the customer
  • Strong self-motivated, willingness to learn, assertive, positive attitude and work ethic
  • Experience in coaching and directing others is required

Limited relocation assistance may be provided by the company.

Primary Posting Location: Pasadena, Texas US

Job Advertising Title: Engineering Supervisor

Job Posting Category: Engineering/R&D

Employment Type: Full time

Country: United States

Auto req ID: 53415BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

Keywords: Flowserve Corporation, Pasadena , Engineering Supervisor, Other , Pasadena, Texas

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