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Bilingual Member Service Representative

Company: Resource Staffing
Location: Pasadena
Posted on: November 19, 2021

Job Description:

Job Details: Contract employees would be primary taking incoming calls (Outbound calls include but not limited to introducing new plan benefits for existing Members)from our Marketplace Members and will provide them eligibility and benefit information. They will also support by answering questions regarding the new plan year benefits.

Bilingual (English/Spanish)
Managed Care/Health Insurance Call Center experience preferred but not required
Medical Terminology
Multitask
Able to handle high call volume
Flexible to work shifts between the following business hours during the

Open Enrollment Period:
o 8 am to 8 pm Monday-Friday
o 8 am to 1 pm Saturdays)
Microsoft office

Three week training with 100% mandatory attendance required through the training period

Keywords: Resource Staffing, Pasadena , Bilingual Member Service Representative, Other , Pasadena, Texas

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