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Network Field Service Engineer II

Company: Honeywell
Location: Pasadena
Posted on: March 10, 2023

Job Description:

Join the industry leader to design the next generation of breakthroughsThe -Field
Service Engineer II-Network -will drive the development of on-site
installation, servicing and repair processes of complex equipment and systems.
You will provide technical presentations to an audience of customers, other
industry peers and competitors. You will drive revision and correction of work
instructions and customer-facing training guides used by field installation
specialists. You will drive continuous improvement initiatives in the processes
related to field services and product development. You will lead
cross-functional groups to quickly fix any administrative difficulties relating
to delivery and installation of proper equipment. You will act as an escalation
point for Field Service Specialists, Service Engineers. -This position
will require at least 50% travel to clients. -KEY RESPONSIBILITIES

  • -Proactively
    analyze, troubleshoot, document and resolve hardware, data communication
    systems, and circuit issues in a timely manner
  • Support
    secured remote access infrastructure to mobilized workers, in-house employees,
    and external business stakeholders
  • Act
    as a 2nd level resource and support for networking and server configuration to
    the manufacturing team
  • Manage
    the execution of minor projects focused on delivering complete system
    integration and commissioning, including the definition of deliverables and
    milestones, reporting the status of the projects, and coordination with
    internal business partners and external partners to deliver the projects on
    time and on budget
  • Work
    with sales and engineering teams to integrate, document and test installation
    and commissioning for new sites and special projects
  • Interact
    with business stakeholders to develop and document requirements, design and
    testing to align with business projects and key initiatives
  • Interact with external vendors to diagnose and repair onsite issues including
    connectivity, hardware and software -YOU MUST HAVE
    • Experience
      with switching protocols, configuration, implementation and reporting on the
      following technical areas:
      WAN, LAN, MAN, VLAN, VRF and APN
    • Experience
      as Network Administrator, Network Engineer, Computer Science Engineer or
    • Ability
      to ascend/descend stairs/ladders/towers, while at times being required to carry
      equipment weighing between 40 and 50 pounds
    • Knowledge
      of VMWare and working with virtualization technologies
    • Experience
      supporting Windows and Linux implementations for DNS, HTTP, FTP, WINS, and DHCP
    • Experience
      working with junction boxes, umbilicals, and control panels
    • Experience
      with toolsets such as Nginx, PostgreSQL, NodeJS, C++, Qt, and GitHub
    • Experience
      with configuration management tools such as SaltStack, Chef, and Ansible
    • Ability
      to obtain a passport or Visa -WE VALUE
      • Previous industry experience
      • Previous technical/installation experience
      • Previous customer service experience

        Additional Information
        JOB ID: HRD191607Category: Customer ExperienceLocation: 9401 Bay Area Boulevard,Pasadena,Texas,77507,United StatesNonexemptEngineering (GLOBAL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Keywords: Honeywell, Pasadena , Network Field Service Engineer II, Other , Pasadena, Texas

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