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Senior SBA Loan Administrator

Company: Citizens Business Bank
Location: Pasadena
Posted on: May 28, 2023

Job Description:

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus.
The Senior SBA Loan Administrator functions independently as the lead processor/packager gathering the forms and documentation required on all SBA 7a and 504 approved loan requests to ensure compliance with program and bank guidelines. The incumbent serves as the principal point of contact (liaison) from the SBA Group for all internal and external clients in the post approval and pre-funding processes.

  • Complies with, and stays abreast of, all policies and procedures, federal and state laws applicable to the job.
  • Provides SBA loan documentation support to SBA credit officers and business development officers as well as the business financial center relationship managers in facilitating SBA loan preparation and documentation activities.
  • Initiates and prepares loan documentation request packages to Loan Documentation and Servicing Division and follows up with LDSD to resolve documentation discrepancies or to obtain missing documents.
  • Reviews executed loan documents to verify the documents have been returned signed, dated and initialed properly.
  • Serves as a liaison with lending team, Loan Documentation Servicing Division and legal to ensure all loans are documented to fully protect the Bank's interests in the credit relationship
  • Interacts with clients, legal counsel, title companies, escrow companies, insurance agencies, government agencies and other outside lending institutions to obtain information and/or request documents
  • Processes approved SBA 7(a) loans on the ETRAN system; prepares the SBA Loan Authorization in compliance with the approved credit memo; completes the required SBA 7(a) forms for borrower signature.
  • Obtains insurance documentation for new loans when required. Ensures insurance coverage complies with established Bank standards
  • Ensures that all pertinent loan-related documents are saved in the borrower folder and transferred to NCINO, the SBA Group's main repository for loan files. For SBA 7(a) loans, ensures that all documents required to have wet signatures are properly accounted for.
  • Responsible for expert process and product knowledge including practical application and solutions to problems.
  • Trains and provides guidance and assistance to SBA Loan Support Specialist
  • Utilizes independent judgment under the general supervision of the SBA Assistant Manager.
  • Provides support and back-up to SBA Assistant Manager with file review
  • Provide, present, and promote the Citizens Experience to all external and internal customers.
  • Other duties as assigned. SUPERVISORY RESPONSIBILITIES
    This job may have supervisory responsibilities. May carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Associate's degree (A. A.) or equivalent from two-year College or technical school; or 10 or more year's related experience and/or training; or equivalent combination of education and experience.
    To perform this job successfully, the incumbent must have extensive knowledge of both 7A and 504 loan product offerings. Several years' experience in conventional commercial real estate loan processing/packaging experience will be considered in place of 504 knowledge.
    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry, and interpret bar graphs.
    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Basic computer experience and familiarity with Microsoft Office Suite (Microsoft Word, Excel, Outlook) CERTIFICATES, LICENSES, REGISTRATIONS
      • Excellent verbal and written communication skills
      • Excellent organizational skills with the ability to prioritize work load given tight deadlines and conflicting priorities
      • Good analytical skills and ability to pay close attention to detail
      • Knowledge of the U.S. Small Business Administration (SBA) Standard Operating Procedures
      • Ability to use the T-Soft software
      • Knowledge of general banking operations sufficient to understand the loan function and knowledge of Federal and State loan documentation
      • Ability to work independently and make informed decisions with limited direction from manager
        The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; and use hands and fingers to handle or feel. The associate is occasionally required to reach with hands and arms, and stoop, kneel, crouch or crawl. The associate is regularly required to operate a computer keyboard, mouse, calculator and telephone and reach with hands and arms. The associate must occasionally lift and/or move up to ten (10) pounds.
        The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        The work environment is usually moderate.
        Salary Range:$87,612.00 To 124,846.00 Annually
        40 Hours Weekly

Keywords: Citizens Business Bank, Pasadena , Senior SBA Loan Administrator, Other , Pasadena, Texas

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