General Manager (Bilingual)
Company: TMX Finance
Location: Pasadena
Posted on: September 19, 2023
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Job Description:
Requisition ID 2023-35458Category: General ManagerLocation:
US-TX-PasadenaOverviewAs a General Manager ("GM"), you will lead
the success of your store and team by setting the bar high for
performance. You will coach, develop, and lead your team to reach
Company objectives and metrics in a fast-paced, dynamic, and
high-energy environment. Along the way, we'll provide you with a
training and development program to help you move your career
forward.ResponsibilitiesOversee, coach, and develop all store Team
Members in order to build new business and maintain store
profitability. This includes training Team Members on systems,
policies, compliance, account management, recovery, and daily
performance reports.Manage overall store performance by meeting or
exceeding Company performance standards, including Key Performance
Indicators (KPIs). Track, analyze, and train Team Members on
various performance reports.Lead your team to reach or exceed sales
goals by selling loan or pawn products to consumers, identifying
local marketing strategies, leveraging business-to-business
partnership opportunities, obtaining referrals, and hosting and
participating in community events.Supervise and maintain office
security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank
deposits.Ensure a work environment that upholds compliance with
Company policies and procedures, as well as local, state, and
federal laws and regulations.Maintain a visually pleasing and
professional atmosphere that aligns with the values and mission of
the Company. This includes overseeing store planogram and ensuring
seasonal and/or promotional marketing material are displayed
properly. Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday.Work efficiently in a
rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards.Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels.Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours, is required for this
position. A full-time work schedule for this position includes, at
a minimum, 45-hours per week*.QualificationsHigh School Diploma or
equivalent requiredMinimum 2 years of experience and proven success
in a supervisory or leadership roleExcellent verbal and written
communication skillsValid driver's license, auto insurance, and
personal vehicle to use throughout the workday (mileage
compensated)Ability to work phone, Point of Sale, Microsoft Office,
and other systemsMust be at least 18 years of age (19 in
Alabama)Ability to successfully pass a criminal background check
required, including motor vehicle report, and other background
checks as required (certain state and local applicant exemptions
may apply)Physical demands for this position frequently include:
the ability to remain in a stationary position, move about freely
inside and outside of the store, and the operation of mechanical
controls, such as a keyboard.Preferred Qualifications and
SkillsAssociate degree or higherPrior leadership experience in a
sales or customer service-oriented positionExperience in retail,
sales, or financial industryBilingual English/Spanish is a plus and
may be required for certain
locationsPI32551476-25660-102a3e7dd610
Keywords: TMX Finance, Pasadena , General Manager (Bilingual), Other , Pasadena, Texas
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