Entry Level Service Technician

Company: BMW of Houston North
Location: Pasadena
Posted on: January 12, 2022

Job Description:

Overview:Position OverviewThe Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.Who Would I Interact With?This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Service Managers, Sales Associates and Managers, just to name a few.What are the day-to-day responsibilities?Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.Documenting work performed on each vehicle on the repair order.Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.Providing an exceptional customer experience to drive loyaltyHow will I know if I am successful?The performance of a Service Technician is measured by achieving:Targeted productionTargeted salesTargeted Customer Satisfaction IndexWhat are the requirements for this job?High School diploma or equivalentExperience as an express/quick lube technician is preferredAttention to detailAbility to follow processes to ensure quality and safetyValid in-state driver's license and have and maintain an acceptable, safe driving recordWhat are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:Service TechnicianService Advisor

Keywords: BMW of Houston North, Pasadena , Entry Level Service Technician, Professions , Pasadena, Texas